Our private cat-only boarding area provides a calm environment for your cat to stay. Housing a maximum of eight cats at a time, our cat ward is designed with the feline in mind. Cats in neighboring suites are prevented from seeing and directly interacting with one another – a common stressor for cats. Additionally, care is taken to assure that this area is quiet, clean, and free from other animal traffic.
We are able to house cats from the same household together depending on their size, temperament, and kennel availability.
Boarding care consists of feeding, cleaning, and human interaction (depending on the cat’s individual interest) twice daily. As an animal hospital, our staff are well trained to provide proper care for your pet, administer medications, and handle cats with special needs. In order to keep track of our boarders’ progress during their stay, we track their food intake, eliminations, medications administered, and other observations helpful in assessing health and comfort. Additionally, all boarding patients are overseen by our veterinary staff by a daily rounds system that allows for intervention at the first sign of illness or discomfort.
All boarding cats are required to be current on their vaccinations – rabies, FVRCP, and FeLV – and checked for intestinal parasites. These requirements are in place to both prevent the spread of disease between cats and between cats and humans. While vaccinations are not a guarantee of disease prevention, they greatly reduce your cat’s chances of acquiring the disease for which he or she is immunized. We recognize every cat has individual needs, so should you have questions about your cat, don’t hesitate to discuss your cat’s vaccination schedule with one of our staff. Furthermore, intestinal parasites are of great concern, as their presence in the environment is difficult to eradicate once they have been introduced. Checking all cats and treating them for any observed intestinal parasites allows us to prevent other boarding pets, visiting patients, and our staff from acquiring parasite infections.
Should your cat not yet be up to date, we are happy to provide these services for your pet during his or her stay.
We recommend that you bring your cat's usual food with him or her while boarding. This helps prevent potential stomach upset and keeps your cat's routine as close as possible to home. If you choose to not bring your cat's food from home, we are able to feed our house dry food at no additional cost, or we can feed a canned diet or a prescription diet at an additional cost. To protect your cat, our patients, and our staff from food-borne illnesses, we cannot feed any raw food or undercooked diets at our facility. For more information about the health risks of feeding a raw or undercooked pet food, please click here.
Our boarding space is limited (16 kennel/runs for dogs). Please make your reservations in advance to ensure we have space for your dog.
In many circumstances we are able to accomodate pets with special needs. However, due to our facility set up there are some restrictions. We are unable to provide boarding services for the following:
- cats with a history of aggression towards other cats
- cats with a history of aggression towards people
- cats with certain medical conditions which may necessitate 24 hour care (this can include cats with serious illness that is not yet stable, cats with a high likelyhood of needing emergency care, such as cats with advanced heart disease or cats with uncontrolled epilepsy.)
- cats with known medical conditions for which owners have not brought the prescribed medication
If your cat has special needs of any kind, it is important that you let us know when you schedule your boarding reservation so we may assess eligibility to board. At check in, if prior arrangements have not been made, we may refuse to board your cat. This policy is made with the best interest of the cat in mind. At Hollywood Hill Animal Hospital, we pride ourselves on providing excellent care and ensuring your cat is comfortable during boarding. For some cats, a kennel environment is not suitable for boarding needs. Should you wish to board and your cat not be eligible to stay with us, we are happy to provide you with alternative boarding facilities and pet sitters who may be better able to meet your pet's needs.
During boarding, should your cat's health decline, we will attempt to reach you and/or your emergency contact provided at check in, in order to determine the best course of action with you. Please make sure you bring the contact information for someone other than yourself who is able to make decisions regarding your pet should you be unreachable by phone. We ask for this information to provide you with peace of mind and to ensure that we can address your pet's medical needs according to your wishes should the need arise.
What to do prior to boarding:
- Provide us with medical and vaccine history for your cat and/or provide us with the name of the veterinary facility where your cat receives veterinary care.
- Alert us to any medical conditions or special needs when making the reservation.
- Arrange one or more emergency contact persons who are familiar with your cat and your wishes for medical decisions.
What to bring with your dog for boarding:
- your cat's food and/or treats (if desired) and feeding instructions (e.g. 1/4 cup twice per day).
- your cat's medication in the original packaging with a legible prescription label.
- information about when your pet last received food and medication.
- any toys your cat can have unsupervised. *** DO NOT bring toys that are new to your pet, that require supervision, or that your cat may eat.
- bed, blanket, or other items you wish your pet to have in the kennel. Space is limited so please do not bring extra large items or anything that cannot be washed.